I had been on hold for about forty minutes, with normal ‘updates’ from the supervisor named Tony…who was calling some unknown Division to examine on the second, lacking voucher….when…Sure,, I used to be Slash off! I named back…only to be told the wait would be 18-twenty five minutes. I’m nonetheless waiting around on this simply call back again. This journey may be the trip of a life time for my husband, a wounded veteran and most cancers survivor.
I attempted calling AA for restitution and obtained a “variety letter†apologizing for my working experience.
My spouse and i had a flight leaving Richmond Virginia having a last place of Seattle Washington. We've been familiar with flying and had flown other airlines earlier that 7 days about to and from various destinations. We experienced all our details and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt inquire if those people who are flying are navy staff so we started more than and waited in line to talk to some consultant with the counter. Once we ended up up in the counter we informed a Woman powering the counter that my husband is in the military and we experienced two luggage to check in. Thats once we were educated that our luggage exactly where more than weight and It will be 250$ added. We requested for the lady to indicate us exactly where the offer pricing is written. She was unable to supply that information and facts and went on to tell us we could glimpse it up ourselves. My husband who is enlisted from the U.S. Coastline Guard has never had to pay for extra or any amount for baggage, on orders or personal. My husband gave her the 250$ and that is in the event the consultant we were being speaking with soon turned quite rude and threatened to terminate our complete flight.
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following a delayed flight outside of Detroit because there wasn’t a working PA program( which we had been advised was FAA obligatory). We reloaded on exactly the same plane and flew to Dallas in excess of 2 hours later. ( the flight attendants had to wander the ailes to talk). our flight was to go away at 600am. we at last left at 1145am. Upon arriving in Dallas we have been rushed to our subsequent gate for Denver. On arriving in Denver late afternoon, we had no luggage. We were being explained to It could be on one of many up coming 3 flights from Dallas.
AA lost my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and when I lodged a complaint they gave me a file locator to examine status. It took 3 days to receive my luggage And that i needed to vacation to Panama Town Aprt to get my baggage soon after Tallahassee Aprt received it and despatched it to Atlanta then to Computer system by Delta.
Looking through the report in Yahoo! a few AA rep producing “deaf and dumb†on their own baggage is rude they usually are worthy of in excess of a pretend apology. you merely misplaced a client.
I just lately took a flight from JFK to St Thomas over a Saturday eight am flight and had quite possibly the most helpful, effective knonwledgable flight attendant she was wonderful. I'd like to many thanks her for making my journey additional fulfilling.
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My to start with and previous time for you to fly with American Airways: I am a bigger female And that i paid added for seats on two of my flights in order that I would not become a stress to other passengers. Why I don’t know there was absolutely nothing distinct about them. My previous flight to my location was cancelled and I didn't determine until I was on my strategy to the gate. They made an effort to rout me to a different airport with small knowledge of another airport. After a 4 hour hold off I arrived at my desired destination.
I desired to vent my irritation With all the baggage situation with all your airline. Every little thing else was very good, but the way my baggage was handled would make me think 2 times ahead of scheduling with AA again. I was billed $25 Each and every way for a person bag, not remaining told my bag may be carried on for no cost. To incorporate insult to the $50 charged, my bag was destroyed on the outside upon being returned to me.